HOW LONG DOES IT TAKE FOR MY ORDER TO BE SHIPPED?
Paper products (greeting cards, colouring books, and notepads) are typically processed in 3-5 business days. Please email us using the contact page if you have any questions about your order.
WHAT KIND OF PAPER DO YOU PRINT ON?
It really depends on the product, however, we always print on 100% recycled paper or on paper from certified forests (FSC)
WHAT IS YOUR REFUND POLICY?
Unused or unopened products may be returned within 30 days of receipt for a refund. A refund will be issued once we have received the returned item or items. Shipping costs are non-refundable. Personalized items or custom orders are non-refundable.
We ship all Canadian and US order with Canada Post from our studio. International orders will ship with UPS or Canada Post. Fox Point Paper is not responsible for any customs fees or duties that may be incurred on international shipments.
DO YOU SHIP INTERNATIONALLY?
You bet we do! We do our best to offer competitive shipping rates for our customers around the world. Please check with your local customs office to see if there are any rules that apply to international purchases in your country.
CAN I BUY YOUR PRODUCTS IN THE REAL WORLD?
Yes! We have a number of stockists you can consult our list of stockists here. If you're interested in becoming a stockist please contact us for further information.
DO YOU SELL WHOLESALE?
Yes! Please contact us for our wholesale pricelist and lookbook.
DO YOU DO CUSTOM DESIGNS?
We are happy to say yes! We do! We offer many design services including business branding, illustration, invitation and poster design. Contact us for more information!
WHAT ARE MY OPTIONS FOR PAYMENT?
Currently, we accept all major credit cards and PayPal.
WHAT CURRENCY DO YOU USE ON YOUR WEBSITE?
All our prices are displayed in Canadian dollars (CAD)
COPYRIGHT & USAGE
If you would like to use any of our content or make a reference to Fox Point Paper we require that you request permission in advance as well as provide credit www.foxpointpaper.com We are happy to answer any questions you might have and provide you with high-resolution images whenever possible.
All Fox Point Paper content is the property of Kristy Boisvert. All original content (designs, images, text and other content) is protected by worldwide copyright and intellectual property laws. Any reproductions, distribution or transmission of copyrighted content without express written permission from Kristy Boisvert is forbidden.